Privacy Policy

By submitting your information you consent to the use of that information as laid out below.

1. Introduction

For the purposes of the Data Protection Act 1998 the 'Data Controller' for this website is Valves & Flow Control Resources. The privacy and security of our customers is important to us. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.

2. The information we collect and how we use it

In order to purchase products or services from us, we may need to know your name, address, e-mail address and various other details. We gather this information to allow us to contact you efficiently and deal with your requirements. The relevant information is then used by us, and our agents to communicate with you regarding our products and services or as otherwise required.

From time to time we may provide the information that you have provided in e-mailing to us [or in purchasing products or services through the website] to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide.

We may also wish to provide you with information about special features of our website or any other services or products from Valves & Flow Control Resources and our associated companies that we think may be of interest to you. If you would rather not receive this information, please send an e-mail with the words: 'REMOVE ME FROM YOUR MAILING LIST', in the subject box to: richard@vfcrltd.com

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail with the words: 'REMOVE ME FROM YOUR MAILING LIST', in the subject box to: richard@vfcrltd.com

We would like to provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail with the words: 'REMOVE ME FROM YOUR MAILING LIST', in the subject box to: richard@vfcrltd.com

Aside from the matters laid out above, your personal data will not be disclosed to any third party save with your consent.

3. Our use of information gathering technologies

Valves & Flow Control Resources employ information gathering technologies for the purposes of collecting information and statistics about the users of this site, but such information will not be used to identify any individual. The purpose of gathering such information is to assist us to analyse the use of the website and revise it for the benefit of our customers by making your visit to the site more efficient and to improve and increase the content found to be most popular.

4. How we protect your information

The internet is not a secure medium. We have put in place various security measures but you are advised to treat the internet as an insecure medium in all your communications with us.

[Any of your payment information will not be retained by us and will not be disclosed to anyone under any circumstances.]

5. Sale of business

If Valves & Flow Control Resources is integrated into any other company or organisation your details may be disclosed to our advisers and any prospective operators and their advisers and will be passed on to the new operators of Valves & Flow Control Resources.

6. Updating your details

If any of the information that you have provided to Valves & Flow Control Resources changes, for example if you change your address, please let us know the correct details by sending an e-mail with the subject: 'UPDATE MY INFO', to: richard@vfcrltd.com

7. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should you make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the internet's infrastructure the information you provide may be temporarily transferred to and stored in countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy whilst in transmission.